Overview
Educational Technology Support provides JMU faculty with assistance in using instructional technologies to enhance teaching, learning, and course design. This service offers guidance on academic software, Canvas, classroom technology, multimedia production, digital accessibility, and online/hybrid teaching practices. Faculty can collaborate with instructional designers and technologists to improve digital assignments, integrate media, and adopt evidence‑based technology strategies.
Who can use this Service?
Faculty/Staff
How can I get this Service?
- Contacting the Learning Innovations & Design (LID) Desk online or in Rose Library.
- Scheduling a consultation with an instructional designer or educational technologist.
- Accessing instructional guides, workshops, and self‑paced resources through the Educational Technology Services website.
Where can I get Help/Support?
- Learning Innovations & Design (LID) Desk — primary contact for Canvas help, classroom technology assistance, and multimedia support.
- Instructional Design Services — for course design, digital assignment development, teaching strategies, and accessibility guidance.
- Online resources including how‑to guides, accessibility practices, online/hybrid teaching guides, and multimedia tutorials.
Quick-start FAQ's
- What kinds of technology can I get help with?
- You can receive help with Canvas, classroom equipment, academic software, multimedia creation, online/hybrid course design, digital accessibility, and AI‑related teaching tools.
- How do I schedule a consultation?
- You can request a consultation directly through the Educational Technology Services page or by contacting the LID Desk.
- Do you offer support for designing digital assignments or online courses?
- Yes—instructional designers can help create digital assignments, improve online/hybrid teaching, and recommend best practices for engagement, assessment, and accessibility.
- Can you help troubleshoot Canvas or classroom technology?
- Yes—Canvas technical support and classroom technology assistance are available through the LID Desk.
- Do you provide training resources or workshops?
- Yes—faculty can access workshops, creative teaching sessions, and self‑paced professional learning modules on topics such as multimedia tools, online teaching, and digital accessibility.