Overview
The Database Management service provides centralized support for the operation, maintenance, and security of databases that underpin JMU’s enterprise systems and applications. This service ensures databases are maintained in accordance with university data‑stewardship and information‑security standards, supporting availability, integrity, and protection of institutional data. Database Management includes routine administration, critical maintenance activities, and coordination of issue resolution across supported platforms. The service helps ensure reliable performance of systems used for academic, administrative, and business functions.
Who can use this Service?
JMU faculty and staff
How can I get this Service?
The use of JMU database management services is dependent on University Role, level of requested access, approval of access and other requirements depending on the need of the request.
Where can I get Help/Support?
Information Technology Help Desk at (540) 568-3555 helpdesk@jmu.edu
Quick-start FAQ's
Features:
- Critical Patch for Oracle Application: Request the application of a critical security or stability patch to an Oracle‑based application.
- Database Services: Provides administrative and operational support for JMU‑managed databases.