- Knowledge Base
- Okta
- Okta Enrollment and Activation
This article will go over how to proceed through first time activation for applicants, students, faculty, and staff.
- Knowledge Base
- Communication and Collaboration
- Email and Collaboration Services
This article lists some reasons as to why your email was delayed.
- Knowledge Base
- Accounts, JMU eID, and Passwords
- Student Services
This article is to explain where to check if your account has transferred from an applicant to a student account.
- Knowledge Base
- Accounts, JMU eID, and Passwords
- MyMadison
- Student MyMadison
See how to resolve issues logging into MyMadison as an applicant.
- Knowledge Base
- Accounts, JMU eID, and Passwords
- MyMadison
Learn how to submit a request to update your personal email in MyMadison.
- Knowledge Base
- Accounts, JMU eID, and Passwords
- Accounts and Access
Learn why you are having issues logging into the JMU IT Service Portal.