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What to do and how to complete your application when the status is Incomplete.

Learn why you are having issues logging into the JMU IT Service Portal.

Provides general direction to proceed with the application withdrawal process.

If you are having issue with providing the Passcode to a Zoom Meeting through CRM (Salesforce), you can find out more here.

Learn how to submit a request to update your personal email in MyMadison.

Guidance for incoming students to check application status and see their pending status.

This article will go over how to proceed through first time activation for applicants, students, faculty, and staff.

This is a summary of new information on JMU eIDs and activation for applicants.

Learn why you have not received an Okta activation link as an applicant.

This article is to explain where to check if your account has transferred from an applicant to a student account.

See how to resolve issues logging into MyMadison as an applicant.