Body
Overview
This article provides the steps to download Lockdown Browser.
Environment
Lockdown Browser
Troubleshooting/Resolution
- Install JMU's VPN before you download Respondus Lockdown Browser for your JMU classes.
- Go to https://www.lib.jmu.edu/students/online-courses/respondus-for-students/
- Download the Respondus Lockdown Browser here.
- Note: this link will most likely detect your operating system You will likely see James Madison University above the “Install Now” button. Choose the Windows or Macintosh version if necessary. Please let your instructor know as soon as possible if you do not have access to a compatible device.
- You may want to review the download instructions in the Respondus Knowledgebase.
- After downloading and installing LockDown Browser, use your usual web browser to navigate to your quiz in Canvas.
- If the quiz you are trying to take was created with New Quizzes in Canvas, LockDown Browser should automatically launch,
- If LockDown Browser does not automatically launch, exit your web browser. Locate LockDown Browser on your machine and launch the application. You should be taken to the Canvas login screen, where you can navigate to your quiz.
Additional Information or Notes
If you have additional issues or questions, please contact JMU LID for assistance.