Overview
Learn how to resolve issues in Lockdown Browser due to programs running in the background.
Environment
MacOS
Troubleshooting/Resolution
You can attempt these steps if you receive the error message.
- Open System Settings
- Click on General
- Select Sharing
- In the left field, uncheck Remote Application Scripting
- Note: This may not always be on by default
- Open 'Activity Monitor' by Spotlight Search (command + space bar)
- Search for ssinvitationagent in the top-left search bar within Activity Monitor window
- If it is listed in the running processes, highlight the process and click the 'X' button at the top of Activity Monitor to Force Quit
- Attempt to run Lockdown Browser again
Additional Information or Notes
If these options do not work, please contact LID at lidsupport@jmu.edu or 540-568-6799.