Lockdown Browser won't launch - SSInvitationAgent

Summary

Learn how to resolve issues in Lockdown Browser due to programs running in the background.

Body

Overview

Learn how to resolve issues in Lockdown Browser due to programs running in the background.

Environment

MacOS

Troubleshooting/Resolution

You can attempt these steps if you receive the error message.

  1. Open System Settings
  2. Click on General
  3. Select Sharing
  4. In the left field, uncheck Remote Application Scripting
    1. Note: This may not always be on by default
  5. Open 'Activity Monitor' by Spotlight Search (command + space bar)
  6. Search for ssinvitationagent in the top-left search bar within Activity Monitor window
  7. If it is listed in the running processes, highlight the process and click the 'X' button at the top of Activity Monitor to Force Quit
  8. Attempt to run Lockdown Browser again
Additional Information or Notes

If these options do not work, please contact LID at lidsupport@jmu.edu or 540-568-6799.

Details

Details

Article ID: 20669
Created
Thu 1/8/26 1:38 PM
Modified
Wed 5/27/26 10:55 AM

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This article provides the steps to download Lockdown Browser.