How to Request a Zoom Webinar License

To create a Webinar through Zoom, you will need to request a Webinar License through the IT Service Portal

  1. Log In to the IT Service Portal
  2. Sign in using your JMU eID and password, and verify through

    multi-factor authentication

  3. Once signed in, click Request Help
  4. Select Communication & Collaboration, Online Meetings, Training, Events (Zoom), and Webinar License Request

Fill in the Summary and give a brief description of the request, and fill in the following boxes:

  1. eID of Host(s)
  2. Department of Host(s)
  3. Webinar Title
  4. Date(s) of Webinar
  5. Time(s) of Webinar
  6. Approximate Number of Attendees
  7. If the Webinar will be open to the public
  8. If you will need to use the Zoom Live Streaming feature
  9. Any additional required features
  10. Any specific security requirements

Click the Submit button to submit the request. Once the request has been submit, you will receive an email within 24-48 hours with additional information.

If you need any assistance with the request process, please contact the Help Desk at (540) 568-3555

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