How to Restore a File on the N: Drive

As long as the file was not created the same day it was deleted, typically a file can be restored from a network file backup.  Newly created files that are deleted (or corrupted) during the same workday before a nightly backup has been run cannot be restored.


If a file (created on a previous day) is missing, first try to search for the file because sometimes the file has just been moved to another folder. If you are not successful finding the file:

  1. Log into the  IT Service Portal
  2. Click Request Help 
  3. Click Communication and Collaboration 
  4. Click File Storage (N: Drive)
  5. Click Request File Restoration (N: drive)
  6. Fill out the form and click Submit

Note: Information Technology strives to contact you within two business days concerning the status of your file restoration request.  

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