What devices cannot connect to the JMU-Official-Wireless?

Overview

This article outlines what types of devices are not capable of connecting to the JMU Official Wireless network on campus due to their inability to connect to WPA2/3 Enterprise Networks.

Environment

JMU Official Wireless network

Troubleshooting/Resolution
  1. Amazon smart devices (i.e., Echo, Dot, Firestick).
  2. All Roku devices.
  3. Sony Playstation devices
  4. Microsoft Xbox devices
  5. Google Home devices
Additional Information or Notes

It is worth noting that while this list is not complete, it is the most common requests from the community. 

For additional questions you can contact the JMU IT Help Desk at helpdesk@jmu.edu or 540-568-3555.

 

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