- Knowledge Base
- Network Connectivity
- Wi-Fi Connectivity
Due to Apple updates, you may need to manually forget the JMU network on your Mac, the following steps can help you.
- Knowledge Base
- Network Connectivity
- VPN
This article is designed to provide a troubleshooting process to correct a common cause of Direct Access failing to connect while remote from campus. Direct Access allows for an "on campus" experience and provides access on device to certain secured internal systems.
- Knowledge Base
- Hardware
- Printing and Related Services
How to troubleshoot printing or scanning issues with a JMU Printer.
- Knowledge Base
- Communication and Collaboration
- Microsoft 365
Instructions on how to download Office 365.
- Knowledge Base
- Communication and Collaboration
- Email and Collaboration Services
- @jmu (Faculty/Staff email)
Learn why a warning has been added to emails sent from non-JMU email addresses.
- Knowledge Base
- Accounts, JMU eID, and Passwords
- Password Management
This article will explain how to reset your password.