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This article provides the steps to activate your JMU eID for the first time.

This article lists some reasons as to why your email was delayed.

Learn how to submit a request to update your personal email in MyMadison.

This article will go over what to do in the event you receive an error message when clicking the Okta activation link provided to you.

Learn why you have not received an Okta activation link as an applicant.

This article covers the fix for applicants receiving an error message when trying to activate their account.

General overview for graduates about eID activation, and the processing time of activation.

This is a summary of new information on JMU eIDs and activation for applicants.