Lockdown Browser won't launch - SSInvitationAgent

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You can attempt these steps on your Mac if you receive this error message.

  1. Open System Preferences
  2. Click on Sharing
  3. In the left field, uncheck Remote Apple Events
    1. Note: This may not always be on by default
  4. Open 'Activity Monitor' by Spotlight Search (command + space bar)
  5. Search for ssinvitationagent in the top-left search bar within Activity Monitor window
  6. If it is listed in the running processes, highlight the process and click the 'X' button at the top of Activity Monitor to Force Quit
  7. Attempt to run Lockdown Browser again

If these options do not work, please contact LET at letsupport@jmu.edu or 540-568-6799

Details

Details

Article ID: 20571
Created
Fri 9/5/25 12:49 PM
Modified
Fri 9/12/25 2:05 PM