Error Message when trying to log in to QuestionPro

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If you get the error “This account is restricted to Single Sign-On only. Please contact your account admin for assistance", check to ensure you are logging into JMU's QuestionPro site:

  1. Open a web browser to http://questionpro.jmu.edu
  2. Log in with your JMU eID and password and authenticate to Okta
  3. Additional information about QuestionPro can be found at the JMU Survey Software page.

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Details

Article ID: 20570
Created
Fri 9/5/25 12:48 PM
Modified
Fri 9/12/25 1:28 PM