Directed to and Cannot Save Emergency Notification Information

To receive Emergency Notifications via a mobile device, a Mobile Number needs to be added.

There cannot be duplicate numbers in any field

Due to recent changes to JMU Onboarding, your personal Mobile number has been set as the preferred Home Number and cannot be adjusted. Because of this, MyMadison requires some slight adjustments to ensure that Emergency notifications can be confirmed to move forward with completing the Emergency Notification step.

1. Confirm that the Mobile Number within the Phone Numbers section is correct and that no changes are needed.
   • The Home field is a required field and cannot be removed or left empty. If a correction needs to be made, you will need to contact Human Resources.
2. If needed, From the drop-down, select a secondary option (such as Home) that is different from your Mobile number and provide the required number (formatting does not matter) 
   • Be sure that the mobile number is not duplicated within a secondary field, as all fields require their own unique number
3. Select the option My cellphone cannot receive text messages, but I wish to receive Emergency Notifications by voice message.
4. Click Emergency Notification & Phone Number Information Validated
5. Click Save

Once Successfully saved, you can then go back into the Phone Number menu and deselect the option stating that you cannot receive text messages, thereby receiving future text messages as standard. Once adjusting the setting, be sure that you   again select the Emergency Notification & Phone Number Information Validated option and Save.