Unable to Print or Scan from a JMU Printer

Body

Verify good Ethernet connection, preferably by disconnecting cable from printer and plugging into a laptop, for example
Power cycle printer by shutting down via power button, then disconnect power cable from wall receptacle, allowing to sit for about 30 seconds, and reconnect the power cable and power on printer

Article ID: 20486

Created

Fri 9/5/25 10:38 AM

Modified

Fri 9/5/25 10:38 AM