Print
Print:
Body
Dell Docking Station Has Stopped Working
Body
Visit Dell's site (
https://dell.com/support/home/en-us?app=drivers
) and enter the Service Tag, Express Service Code, or Model Number of the Dock.
Download and install:
Firmware Update for the dock.
Any other drivers for the dock.
Note the warranty status of the dock to determine if it is under warranty.
Visit Dell's site (
https://dell.com/support/home.en-us?app=drivers
) and enter the Service Tag for the computer.
Download and install:
BIOS Update
Any other related drivers, especially NIC/Ethernet Drivers
Test the dock with another computer and swap any cabling as possible to help further determine if issue with computer versus dock itself.
Details
Details
Article ID:
20480
Created
Fri 9/5/25 10:36 AM
Modified
Fri 9/5/25 10:36 AM