Employee Emergency Contact Error in MyMadison

Summary

Learn how to resolve your employee emergency contact error.

Body

Overview

Learn how to resolve your employee emergency contact error.

Environment

Applies to MyMadison.

Troubleshooting/Resolution
  1. Select the option that says that the phone cannot receive text messages
  2. Save the phone number
  3. Once the phone number is saved, you should be able to edit the phone number and uncheck the box
Additional Information or Notes

For additional questions or concerns you can contact the JMU IT Help Desk at helpdesk@jmu.edu or 540-568-3555.

Details

Details

Article ID: 20455
Created
Fri 9/5/25 10:26 AM
Modified
Tue 9/30/25 11:39 AM