Microsoft Office Applications not Showing Print Dialogue on Mac

Summary

How to resolve issue regarding the printing dialogue box not showing up in Microsoft Applications on a Mac.

Body

Overview

How to resolve issue regarding the printing dialogue box not showing up in Microsoft Applications on a Mac.

Environment

Printer Settings, MacOS

Troubleshooting/Resolution

Article author can provide additional details, related resources outside of the Knowledgebase, or other notes...

Reset the Mac's Printer Settings :

  1. Navigate to System settings
  2. Select Printers and Scanners
  3. Right-click on the printer
  4. Click the Reset Printing system
  5. Enter your Admin Credentials to confirm the reset

Any printers used will need to be re-added.

Additional Information or Notes

For additional questions you can contact the JMU IT Help Desk at helpdesk@jmu.edu or 540-568-3555.

Details

Details

Article ID: 20423
Created
Fri 9/5/25 10:06 AM
Modified
Wed 10/29/25 8:30 AM