Sharing Files Between Internal and External Users in SharePoint or OneDrive

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Student Dukes email accounts and Faculty/Staff Exchange email accounts are all considered part of JMU Microsoft Tenant. Because of that, Students and Faculty/Staff are able to share OneDrive and SharePoint files seamlessly. With this in mind, sharing OneDrive or SharePoint files to individuals outside of JMU is considered sharing Outside of your organization, and is possible.

 

Follow the steps below:

 

The Sender:

  1. Log in to your OneDrive (Student/Dukes: https://dukes.jmu.edu; Faculty/Staff Exchange: https://portal.office.com)
  2. Click on the App icon in the top left corner (the waffle icon) and choose OneDrive
  3. Locate your file and hover over it with the cursor
  4. Click on the three vertical dots and select Share
  5. In the Send Link box, click on the People in James Madison... and select Specific people and click Apply (check or UN-check Allow editing as desired)
  6. Enter the full email address of the user you are sharing with.
  7. When sharing with an email address that ends differently than yours, you will see email address is outside of your organization
  8. Click Send

 

The Recipient:

  1. The recipient will receive an email saying that he/she has been given access to a file.
  2. Click Open within the email
    1. Note: It is best not to click the link in the email when sharing between tenants, as the link will take you to the wrong login page and you will receive an error.
  3. Sign into your respected email account if you have not already
  4. You will then be taken to a page where you will be prompted to verify the Email address that the file was sent to.
  5. After confirming the email address, the file will immediately open.

 

 To View Shared Files

  1. In OneDrive, select Shared in the top-left corner under your name
  2. You will see a list of all the available files that have been Shared and that are still viewable.

Details

Details

Article ID: 20385
Created
Fri 9/5/25 8:37 AM
Modified
Fri 9/12/25 2:48 PM