Body
Overview
Learn how to submit a ticket to change someone's access to a shared calendar in Outlook.
Environment
Applies to JMU IT Service Portal and Microsoft Outlook.
Troubleshooting/Resolution
To change the access to a Shared Calendar, please refer to the following steps:
- Go to the JMU IT Service Portal
- Click the Log In button to sign into your account
- Input your JMU eID, password, and authenticate with Okta
- Click Request Help
- Select Communication and Collaboration, then Email (Faculty/Staff), then Change Access to a Shared(...)
- Fill in the required boxes on the form
- Ensure you accurately input the users eIDs into the Add eID(s) and Remove eID(s) fields
- Once complete, select Submit
Additional Information or Notes
For additional questions you can reach out to the JMU IT Help Desk at helpdesk@jmu.edu or 540-568-3555.