How to Set Up my Dukes Email

Summary

Congratulations, you have been accepted and have paid your deposit. Here is how you set up your Dukes (student) email.

Body

Overview

Congratulations, you have been accepted and have paid your deposit. Here is how you set up your Dukes (student) email.

Environment

MyMadison, Okta, Outlook.

Troubleshooting/Resolution

Once you have been accepted into the University and paid your deposit, your Dukes email account will automatically become active once you enroll with multi-factor authentication (MFA) that was set up with Okta Verify. Access your account by going to this link, sign in with your eID and password. Once you have signed in, a dashboard with multiple tiles will be available to choose from. Select the Dukes O365 Mail tile, which you now should be in your Inbox.

Additional Information or Notes

You now should be able to add your Dukes account to your Microsoft applications (Outlook,Word, etc.).

For additional questions you can contact the JMU IT Help Desk at 540-568-3555 or helpdesk@jmu.edu.

Details

Details

Article ID: 20364
Created
Fri 9/5/25 8:26 AM
Modified
Mon 10/20/25 1:58 PM