Body
Overview
This article lists some reasons as to why your email was delayed.
Environment
Microsoft Outlook
Troubleshooting/Resolution
This is due to a combination of certain settings, primarily surrounding email security and privacy, JMU emails (addressed from JMU) sent to certain domains (IE., AOL, Yahoo, Hotmail), may experience delays.
These emails will be delivered, but depending on the domain owner, it could take upwards of 4-12 hours.
Specific emails that come from No-Reply@jmu.edu or JMU Listserv addresses are more susceptible.
The JMU IT Department is currently working towards a resolution for this issue, but there is not a specific time frame at this moment.
Additional Information or Notes
For additional questions, you can reach out to the JMU IT Help Desk at helpdesk@jmu.edu or 540-568-3555.