Can I Forward my JMU Email to a Secondary Email Account

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JMU's Electronic Messaging Policy 1209 states:  "Employees/affiliates may not automatically redirect email sent to their official JMU account to another email service."  

  1. If you would like to consolidate email into a your Official JMU account for a single “inbox,” this is available to university employees through Microsoft Outlook for both Windows and Apple computers, and also with most native clients on iPhone, iPad and Android. Information on how to add other email accounts to Outlook is available here: https://support.microsoft.com/en-us/office/add-an-email-account-to-outlook-6e27792a-9267-4aa4-8bb6-c84ef146101b

If you didn't realize this policy was in place and need to stop forwarding your email, below are instructions:

To remove forwarding rules for a JMU Email account:

  1. In a web browser, navigate to https://outlook.office.com and login to your email account 
  2. At the top right of the page, in the black bar, click the gear icon
  3. A Settings menu will appear. Select Mail and then Rules
  4. Locate any rules that have apply to all messages and forward/redirect in their descriptions 
  5. To remove a rule, click the trash can icon to the right of the rule 
  6. Click OK to confirm the deletion. Repeat the process for each rule that requires removal, and then close the menu

Details

Details

Article ID: 20318
Created
Fri 9/5/25 7:55 AM
Modified
Fri 9/5/25 7:55 AM