Summary
Occasionally when printing on Titanium, previewing and printing may seem off; the text may display as condensed or the page formatting may be incorrect. This can sometimes be caused (and ultimately rectified) by changing the display resolution.
Body
Overview
Occasionally when printing on Titanium, previewing and printing may seem off; the text may display as condensed or the page formatting may be incorrect. This can sometimes be caused (and ultimately rectified) by changing the display resolution.
Environment
Titanium, Windows, MacOS
Troubleshooting/Resolution
If you are seeing certain issues when printing through Titanium, check to see that the default resolution is correctly set on the monitor. In numerous cases, a resolution change (usually by lowering it or setting it to default resolution) allows the print preview to display correctly and for printing to proceed normally.
Microsoft Windows
Windows 10 and 11
- Select Start and go to Settings
- Select System and Display.
- Use the drop-down menu under Display resolution and confirm that the resolution is set to Recommended.
Apple macOS
- On your Mac, go to System Settings,
- Select Displays in the sidebar.
- Select a resolution. To see a thumbnail-view of the available resolutions, move the pointer over the thumbnails to see the resolution sizes, then click the one you want.
Additional Information or Notes
For additional questions you can contact the JMU IT Help Desk at helpdesk@jmu.edu or 540-568-3555.