Finding Lost Email in Archives Folder

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Open Outlook
Under the email account folder section, select Archive
Use the search function to search for sender, subject, or keyword
If no Archive folder is present, log in to the Outlook Web App (faculty/staff) or Dukes Email (student)
Follow steps 2 & 3 to check for an Archive folder and the email
If no Archive folder is present and if email is not located in the folder or deleted items, the email is potentially permanently deleted