How Do I Set up Waiting Rooms in Zoom

Setting up The Waiting Room

1. Sign in to Zoom.us.
2. In the navigation menu on the left-hand, click Settings.
3. Under the Security section, verify the Waiting Room feature is enabled.
   • Note: If the setting is disabled, click the status toggle to enable it. If a verification dialog displays, choose Turn On to verify the change.
4. Click Edit Options to select who you want to admit to the Waiting Room.
   1. Everyone: All participants joining your meeting will be admitted to the Waiting Room.
   2. Users not in your account: Only participants who are not on your Zoom account or are not logged in will be admitted to the Waiting Room. If not logged in, they will have an option to log in.
   3. Users who are not in your account and not part of the allowed domains: Users who are on your account or signed in to a Zoom account at the domains you list will bypass the Waiting Room. After selecting this option, enter the domain(s) here, separating multiple domains by a comma.
      • Note: If Users not in your account or Users who are not in your account and not part of the allowed domains is selected, you can allow those users who bypassed the Waiting Room to admit participants if the host is not in the meeting.

Customizing The Waiting Room

1. After enabling Waiting Room, navigate to the Security section.
2. Click the pencil icon below the Waiting Room option.
   1. Title: Click the pencil next to Please wait, the meeting host will let you in soon. to update the meeting title. Click the check mark (?) when you are done.
      • Note: Titles are limited to 64 characters.
   2. Logo: Click the pencil icon to upload a logo.
      • Note: Logos can be in GIF, JPG or PNG format. They cannot exceed 1MB. The minimum height and width is 60px and the maximum is 400px.
   3. Description: Click Add waiting room description to add a description to the Waiting Room.  Click the check mark (?) when you are done.
      • Note: The description is limited to 400 characters.
3. Click Close when you are done.
4. Participants will see your custom Waiting Room branding when they join the meeting.