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Overview
Learn how to see a messaged recalled by the sender.
Environment
Microsoft Outlook
Troubleshooting/Resolution
If a message is recalled, the sender was trying to retrieve it before it could be read - perhaps they typed something incorrectly or sent it to the wrong person. You may wish to contact the sender to have it resent. Recalling email is not reliable. If the email came from outside JMU, it is very likely that the recall failed and the message is still in your mailbox. If the recall did succeed, the message will be in your Recover Deleted Items. You can access Recover Deleted Items by following these instructions
Additional Information or Notes
For additional questions you can contact the JMU IT Help Desk at helpdesk@jmu.edu or 540-568-3555.