How Do I Set up VDI

This article provides instructions on how to manually install the Omnissa Horizon Client application on a computer.

This article aims to provide instructions on how to manually install the Omnissa Horizon Client application on a computer. 

This may be needed if working remote or on campus when trying to access certain environments on a personal computer. 

If you are attempting to install the Omnissa Horizon Client and/or GlobalProtect VPN on a JMU Owned machine, you can find the software available and pre-configured through either the Software Center (Windows) or through JMU Self Service (MacOS).

 

Install the Omnissa Horizon Client and log in to VDI on a Windows 10/11 computer

1. Go to JMU’s software downloads page and click Windows under the Omnissa Horizon Client option.
2. Sign in with your eID and password. Save the file if prompted.
3. After the download is complete, double-click the Omnissa-Horizon…exe file in your Downloads folder
4. If you are prompted to authenticate, enter your administrator user name (.\eIDx) and your administrator password
5. Click Yes
6. The Omnissa Horizon setup box will appear. Click Agree & Install
7. Once the install has completed, Omnissa Horizon will require a restart; click Restart Now

For the next steps, you must be connected to JMU's VPN Client.

1. Once the computer has restarted, launch the Omnissa Horizon Client
2. Click New Server
3. In the dialog box, type it-conn1-vdi.ad.jmu.edu
4. Click Connect
5. Enter your eID and Password
6. Click Login

Install the Omnissa Horizon Client and log in to VDI on a Mac computer

1. Go to JMU’s software downloads page and click Mac under the Omnissa Horizon Client option
2. Sign in with your eID and password. Save the file if prompted.
3. After the download is complete, double-click the Omnissa-Horizon…dmg file in your Downloads folder
4. Review the license agreement then click Agree
5. Drag the Omnissa Horizon Client icon into the Applications folder
6. If you are prompted to authenticate, enter your administrator user name (eIDx) and your administrator password
7. Click Authenticate
8. Enter your administrator user name (eIDx) and your administrator password
9. Click OK

For the next steps, you must be connected to JMU's VPN Client.

1. Double-click Omnissa Horizon Client.app in your Applications folder
2. If asked, “Are you sure you want to open it?” click Open
3. If prompted to Start remote USB and Printing services, click Continue
4. If prompted, enter your administrator user name (.\eIDx) and your administrator password again
5. Enter it-conn1-vdi.ad.jmu.edu as the name of the Connection Server
6. Click Connect
7. Enter your eID and Password
8. Click Login

 

Note: If you are unable to connect with offcampus.jmu.edu, please attempt to use it-conn1-vdi.ad.jmu.edu

If you have any questions or issues with installation and use, please reach out to the JMU IT Help Desk.