Device has been denied access to the Network

Body

  1. Review customer's history on Cherwell
  2. Follow guidance given from Security Engineering
    1. If lack of/unclear guidance, send ticket to Security Engineering
  3. Inform customer that their network connectivity has been blocked due to a potential security issue and you are escalating this issue

Details

Details

Article ID: 20171
Created
Thu 9/4/25 12:21 PM
Modified
Thu 9/4/25 12:26 PM