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Overview
This article will explain the installation process for the Okta Verify mobile app.
Environment
Okta Verify mobile app, Mobile devices (iPhone, iPad, Android, smart phones)
Troubleshooting/Resolution
To download and install Okta Verify on your device:
- Ensure your device meets the minimum requirements.
- Open the App Store (iOS, iPadOS) or Google Play Store (Android) on your device.
- Search for "Okta Verify" in the search field.
- The app icon will look like this
- Tap Install or Get to initiate the download/installation, and wait for installation to complete.
Note: the Okta Verify app features a blue circle on a white background with a blue checkmark in the center.

Additional Information or Notes
For additional questions you can contact the IT Help Desk at 540-568-3555 or at helpdesk@jmu.edu.