How to Request an Adobe Sign Group

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Adobe Sign Groups are useful for several reasons:

  • Template sharing: Multiple people on your team who are licensed Adobe Sign users can share templates.
  • Branding: Your team has a unique JMU-approved brand that you would rather use on all Adobe Sign signature request, rather than the generic JMU brand currently offered through Marketing.
  • Protection: Your team sends out Protected Health Information (PHI) and therefore, requires HIPAA-compliance. In this as, a HIPAA-compliant Group is required. 

To request an Adobe Sign Group:

  1. Open a web browser to the IT Service Portal
  2. Click Request Help.
  3. Click Administration and Business.
  4. Click Electronic Signature, and select Request Access and provide the name of the Adobe Sign Group.
    1. If you have not requested access to Adobe sign, you can request this at the same time.
    2. Each group will have a Group Admin who can add and remove Adobe Sign users from the group as needed.

Details

Details

Article ID: 20153
Created
Thu 9/4/25 11:45 AM
Modified
Thu 9/4/25 11:45 AM