Why is SMS Authentication Not Supported with Okta

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JMU IT is committed to keeping our systems and your information safe. SMS (text messages) are not used as a multi-factor authentication method in JMU's Okta environment because they are far less secure than Okta Verify or hardware tokens (like Yubikey). The change (from former Duo and SMS practice) aligns with best practices in the IT security industry.

Details

Details

Article ID: 20144
Created
Thu 9/4/25 11:30 AM
Modified
Thu 9/4/25 11:30 AM