Body
Overview
Article author populates the details about the Overview of this KB here: why this article was created and what someone should learn or solve...
Environment
Troubleshooting/Resolution
- In a web browser, go to mylogin.jmu.edu
- Sign in using your JMU eID and password, and verify using your preferred Okta method.
- Click the MyLogin dropdown under your name at the top-right of the page.
- Click My Settings.
- Click Manage Security Methods
- Next to Password, click Update.
- Click Yes.
- You will be prompted to verify your identity with your preferred verification method.
- You will then have to verify your identity with a secondary method to continue.
- Enter your new password and confirm it by re-entering the password again.
- Click Reset Password.
Additional Information or Notes
Once complete, you will be returned to the Security Methods page.