How to Change my eID Password on a JMU-Owned PC While Remote

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To change your password on a windows computer with Direct Access connection to your home network:

  1. Ensure that you have a Direct Access connection by:
    • Clicking on your wired or wifi icon in the system tray (bottom right corner of the task bar)
    • Ensuring that JMU Workplace Connection states Connected
  2. Open a web browser to mymadison.jmu.edu.
  3. Click on the MyAccounts tab.
  4. Click Change your eID password and follow the steps to change your password.
  5. After the password has changed, press Ctrl+Alt+Del to lock your computer.
  6. Wait a few minutes, then click to unlock your computer and login with your new password.  Your local windows cached password should now be updated.
  7. If not, give the system a minute or two to ensure it has had a chance to sync.

Details

Details

Article ID: 20096
Created
Wed 9/3/25 4:00 PM
Modified
Fri 9/12/25 1:19 PM