How to Migrate Files from Qualtrics to QuestionPro

If you need help exporting surveys from Qualtrics or importing into QuestionPro, you can join a self-paced, asynchronous Canvas course on migrating to QuestionPro (email libraries@jmu.edu to request to join!)

Here is a quick overview of how to export surveys from Qualtrics and import to QuestionPro (must be completed by May 31, 2022):

Note:  Logic flow and with whom files are shared does not export. These will have to be manually added in QuestionPro later

To Export:

  1. Open a web browser to Qualtrics (jmu.qualtrics.com)
  2. In Qualtrics, click All Projects
  3. Click Last Modified to sort your files by date order of last modified/updated to determine which files need to be moved to QuestionPro and which can be deleted.
  4. Review your surveys and understand the answers to these questions:
    • Is it an active survey? Do I need to consider a date to end or start a new survey?
    • Who else shares the survey? Do I need to contact them?
    • Has the survey ended? Do I need to migrate the survey(s) or simply create a data report export out of Qualtrics?
    • Make a list of surveys you need to migrate and communicate with shared owners or potential participants about the migration.
    • Create and share a migration calendar with colleagues.
  5. Note:  The following question types will not migrate.
    • Highlight (Specialty Question)
    • Drill Down (Speciality Question)
    • Timing (Advanced)
    • Meta Info Question (Advanced)
    • Screen Capture (Advanced)
    • Side-by-Side Matrix
    • HeatMap
    • Hotspot
    • Card Sorting
  6. Click to open an existing Qualtrics survey to migrate
  7. To ensure sequential numbering in the exported file, click Survey, Tools, Auto-number Questions...
  8. To export, click Survey, Tools, Import/Export, Export Survey
  9. Click Save File, Ok

To import a Qualtrics file in to QuestionPro:

  1. Open a web browser to QuestionPro.jmu.edu
  2. Click +New Survey Button
  3. Type a Survey Name and click Enter
  4. Click Integration from the menu bar
  5. Scroll to bottom and click Qualtrics Data Import....
  6. under Drag your file here, either drag a file to that location or click Browse
  7. Find and select the Qualtrics file (.qsf) to import then click Open
  8. You will see the Upload Converting status bar then the file will appear in the Imported Survey List
    • Note:  When the file conversion is complete, you will receive an email from questionpro.com entitled QSF file converted to new survey for xxxxxxx@jmu.edu  This can be handy when it is a rather large file to convert.
  9. After the survey file as been imported, scroll down to the file in your Imported Survey List and click Import Data via CSV (comma separated value file)
  10. Navigate to this .csv file and open
  11. To ensure data matches, click Analytics, Responses, and Display Questions (check t the correct number of responses listed in the upper right-hand corner to ensure that it matches the Qualtrics responses)
  12. Manually add any logic statements that existed in original Qualtric file
  13. Share the survey file as needed or originally set in Qualtric, click Surveys, Add Folder (note: there are other ways to share surveys)
  14. Enter Name for Create new Folder?
  15. Click Share Folder, type in user's eID
  16. Click Edit (pencil icon) to set privileges (Can Edit, Can Copy, Can Report)
  17. Click Save Changes (note everything in this folder is shared with that user!!!)

For additional information, migration training opportunities, and resources, see the QuestionPro Services web page.

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