How to Change or Add an Email Account in Canvas

Overview

This article will go over how to add a contact email to your Canvas profile

Environment

Canvas, Canvas account settings

Troubleshooting/Resolution

In order to add an email that others can use to contact you to Canvas please follow the instructions below.

  1. Sign in to Canvas using your JMU eID and Password
  2. Click Account on the left-hand side of the screen
  3. Within the new screen that opens, click Settings
  4. On the right-hand side, under Ways to Contact, under Email Addresses, you can see what email addresses are attached to your Canvas account
  5. If an additional email address is not seen, click the plus (+) icon.
  6. Add the email address required and select Register Email.
    1. An email will be sent to that Inbox to verify the address.
  7. Sign into the respected email account and click on the provided link in the sent email.
    1. If the email is not found in your Inbox, check your junk or spam folders
  8. To change the default email address, hover over the email address and a faint star icon will appear.
  9. Click the star icon to select the email address

Note: Screen shots of these steps can also be found here

Additional Information or Notes

For additional questions you can contact the LID Help Desk at 540-568-6799 or at LIDdesk@jmu.edu