Finding a message's folder location in Outlook (Windows 10)

Overview

Learn how to find an email's folder location.

Environment

Applies to Microsoft Outlook.

Troubleshooting/Resolution

 To find the location of an email:

  1. Double click on the message to open it in its own window.
  2. Open Advanced Find via the keyboard shortcut CTRL+SHIFT+F
  3. The Look in field will reveal the folder name.  
  4. Click on the Browse… button to show you where that message is residing in your folder hierarchy.
Additional Information or Notes

For additional questions you can reach out to the JMU IT Help Desk at helpdesk@jmu.edu or 540-568-3555.

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