Preparing to Graduate and Migrating your JMU Information

Overview

This article will go over why it is vital to transfer important files from your JMU accounts and transition other accounts from your dukes email to a personal email.

Environment

Dukes email account, MyMadison, Onedrive, Microsoft O365, Teams, Zoom, Canvas, 3rd-party accounts created with dukes email (Spotify, Discord, Banking, Playstation, Insurance, etc.)

Troubleshooting/Resolution

As a graduate you will, over the few days to months after graduation, lose access to JMU's various systems. For a time-line of that process please refer here. This is why it is very important to follow the below instructions to ensure you do not lose access to important files, accounts, or anything else that may be tied to your dukes email.

Technology "To Dos" before you graduate:

  1. Copy your files/emails from Dukes email, OneDrive, SharePoint, MS Teams, Zoom, Canvas and other JMU applications to your own personal storage.
  2. If you don’t already have a personal email account, you may want to establish one.  An email account can be freely obtained from many companies, such as Microsoft (outlook.com), Google (gmail.com), and others. 
    • Tell your close contacts about the upcoming change to your email.  Review your address book and send your contacts your new address. 
    • After graduation, consider setting an auto-reply on your email account, letting senders know that your account is expiring and reminding them to use your new personal email address. 
    • If you use your Dukes account as a user/account name/password reset address for social media, shopping sites, banking sites, devices, or anything else, change these to use your personal account instead.
  3. Consider purchasing Microsoft Office
    • Microsoft typically offers a one year, automatically renewable alumni discount for subscriptions.
    • You lose access to Microsoft Office 365 applications (Dukes email @jmu.edu, Word, Excel, PowerPoint, Access, SharePoint, MS Teams, and OneDrive) features and functionality on Oct 1 for May/summer graduates and May 1 for December graduates. 
  4. Update your contact information in mymadison.jmu.edu, and print/save tax forms or other important info like transcripts
    • Student Employees: Consider establishing an auto-reply notifying senders that your account will soon be deleted, and also consider providing your close contacts with another email address where they can reach you. For more information, refer to the Computing News article on what to do now to prepare for this change.
Additional Information or Notes

For additional questions you can contact the IT Help Desk at 540-568-3555 or at helpdesk@jmu.edu.

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