Turn On Automatic Replies in Email (Outlook Web)

This article describes how to create automatic reply emails in Outlook.

Microsoft Outlook

How to turn on Automatic Replies:

1. Open a web browser to Outlook and login with your email address (eID@dukes.jmu.edu - students or eID@jmu.edu - employees) and password.
2. At the top right of the page, select Settings (gear icon).
3. When the Settings menu appears, select Mail in the first column and Automatic Replies in the second column.  
4. Flip the toggle next to Turn on automatic replies to the right.
5. Type your desired messages in the boxes under Send automatic replies inside your organization (applies to dukes.jmu.edu senders) and Send replies outside your organization (applies to senders outside dukes.jmu.edu).
   • To send replies to every message you receive, you must enter a message in each box, you must enable/check the box next to Send replies outside your organization, and you should not enable/check the boxes next to Send replies only during a time period or Send replies only to contacts as these will limit the times or individuals who receive your autoreply.   
6. Click the X to close the Settings menu.
7. Click your initials icon then click Sign Out to log out of your account.

Note: It is a good idea to test this setting by sending a message to your JMU email account from another email address. 

For additional help, you can contact the JMU IT Help Desk at helpdesk@jmu.edu or 540-568-3555.